![]() Check the Event Viewer and post in the Outlook forum for further help.Run a Repair, Office Diagnostics or reinstall Office/Outlook. ![]() Use scanpst.exe to fix Outlook Data File errors.Does Outlook still work for other users on the computer?.Depending on the answers, you could possibly skip large portions of this guide or even directly get a solution to your startup issue. We’ll start off this guide with 3 easy questions. This guide explains all you need to know about that in order to get your Outlook to start without errors again.Īside from solving problems with starting Outlook, this guide can also be used as a base to troubleshoot other common Outlook issues. The set of folders cannot be opened.” error in Microsoft Outlook, did one of these options resolve the issue for you? If so, please leave a comment below to help other users that find this article.Getting Outlook to work again properly when experiencing startup errors, crashes or hangs (Not Responding in the Title Bar) often is not that hard but it does require some specific knowledge about the inner workings of Outlook. If you were experiencing the “How To Fix Cannot start Microsoft Outlook. Uncheck any add-ins you think might be causing an issue Final Thoughts.If Outlook opens, click File > Options > Add-Ins (in the left pane) and under Manage at the bottom select COM Add-Ins and click Go.Right-click on Start and select Run (or press the Windows key + R).If this works, then setup your email accounts in your new profile and you can delete the old one later Start Outlook in Safe Mode and Disable Add-Ins.Restart Outlook and select the new profile.You can click on Add to add a new profile, then change the radio button to ‘Prompt for a profile to be used’.When opened, click on Mail (Outlook 2016 32 bit) – It will show you settings of account, data files and Profile.Open control panel, search for ‘Mail’ in search bar in the control panel.I would also suggest going into your Skype for Business settings and turning off the option to “automatically start the app when I log into Windows” and instead manually start Skype for Business after starting Outlook. If Outlook opens successfully, you can then restart Skype for Business. You can right-click Skype for Business in the taskbar and select Exit to shut it down. Unfortunately, quite a few users report this Outlook error when Skype for Business starts before Outlook does. If you’re a Lync or Skype for Business user, odds are that you have it setup to login when you start Windows. In the box, type outlook.exe /resetnavpane and click OK and see if Outlook will open. Right-click on your Start Menu, then go to Run (or press the Windows key + R). If you suspect your navigation pane is corrupted, you can try this command to reset it. This error could be caused by an Outlook plugin or extension, a corrupted navigation pane, or a corrupted profile. The information store could not be opened.), there are a few things you can try to resolve the issue and get Microsoft Outlook working again. If you’ve received the error seen above when opening Microsoft Outlook ( Cannot start microsoft outlook.
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